Refund policy

Due to the nature of our products—handcrafted blades and sharp cutting tools—we do not accept returns or offer refunds for safety, health, and liability reasons. All sales are final.

Lifetime Warranty on Blades

While we do not offer refunds, all of our handcrafted blades are backed by a lifetime warranty against defects in materials and workmanship. If your blade has a manufacturing defect, we will repair or replace it at no charge. This warranty does not cover normal wear and tear, misuse, abuse, or damage from improper care.

Apparel and Gear

Our apparel and other non-blade products do not carry a lifetime warranty and are sold as-is. All sales are final.

Contact Us

If you believe your blade has a manufacturing defect covered under our lifetime warranty, please contact us at helheimstoyshop@gmail.com or call (603) 260-7907 with photos and a description of the issue.